Dallas Scales Ministries Inc. is committed to protecting the privacy of all individuals who seek counseling services. This Notice describes how we collect, use, and protect your personal health information, and your rights regarding that information.
Confidentiality Policy
All information shared in counseling sessions is held in strict confidence. Dr. Scales and any authorized ministry staff will not disclose your personal information to any third party without your written consent, except as required by law.
Mandatory Reporting Obligations
Confidentiality has legal limits. We are required by law to report: (1) credible threats of harm to yourself or others; (2) suspected abuse or neglect of a child, elderly person, or dependent adult; (3) information subpoenaed by a court of law. In these situations, only the minimum necessary information will be disclosed.
How We Use Your Information
Your information may be used to provide and coordinate your counseling care, to contact you regarding appointments, and for internal ministry records. We do not sell, rent, or share your personal information for marketing purposes.
Record Retention
Counseling records are retained for a minimum of seven (7) years from the date of the last session, or as required by applicable state law. Records for minors are retained until the individual reaches the age of majority plus seven years.
Your Rights as a Client
You have the right to: request a copy of your counseling records; request corrections to inaccurate information; request restrictions on how your information is used or disclosed; receive a copy of this Notice at any time; and file a complaint if you believe your privacy rights have been violated.
How to File a Complaint
If you believe your privacy rights have been violated, you may contact Dallas Scales Ministries Inc. directly in writing. You also have the right to file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect the quality of care you receive.
Questions About This Notice
If you have questions about this Notice of Privacy Practices, please contact us.